Looking to rent a moving truck from U-Haul for your upcoming move? Check out our top 5 tips for a successful rental experience. From reserving your truck in advance to carefully inspecting the vehicle before leaving the rental location, these tips will help ensure that your move goes smoothly. Don’t miss out on our expert advice on how to rent from U-Haul.

How To Rent From U-Haul?

Renting a moving truck from U-Haul can be a convenient and cost-effective way to move your belongings to a new location. However, there are a few things to keep in mind to ensure that your rental experience goes smoothly.

Reserve your U-Haul well in advance to ensure availability

First, be sure to reserve your truck well in advance of your move. U-Haul trucks can be in high demand, especially during peak moving season, so it’s important to plan ahead and book your rental as soon as possible.

Carefully consider the size of the truck you need for your move

Next, carefully consider the size of the truck you’ll need for your move. U-Haul offers a variety of truck sizes to choose from, ranging from small 10-foot trucks to large 26-foot trucks. Be sure to select a truck that’s large enough to accommodate all of your belongings, but not so large that you’ll be paying for extra space that you don’t need.

🚚 DOES THE SIZE OF THE TRUCK MATTER?

Yes, for example, if you’re moving from a two-bedroom apartment a 15-foot truck is a great start. However, if you’re going to be moving appliances too, a 20-foot truck is a great choice. Because if you get a 15-foot truck, that’s supposed to hold a two-bedroom home, but if you have more stuff than most people, or if you think you’re going to make multiple trips, you’re going to pay more money because of the mileage.

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Use sturdy boxes and packing materials to protect your belongings

When it comes to packing your belongings, be sure to use sturdy boxes and secure them with packing tape. U-Haul also offers a variety of packing supplies, such as bubble wrap and packing peanuts, to help protect your belongings during the move.

Distribute the weight of your belongings evenly in the truck

Once you’ve loaded your belongings into the truck, be sure to distribute the weight evenly. This will help to ensure that the truck handles properly and doesn’t become unbalanced during your move.

Inspect the truck before leaving the rental location and report any damage

Finally, be sure to carefully inspect the truck before you leave the rental location. Check for any damage and be sure to report any issues to the U-Haul staff. This will help to avoid any potential problems when you return the truck at the end of your rental period.

💲 HOW MUCH DOES A UHAUL TRUCK COST?

The price varies depending on the size of the truck that you will be needing. Also, if it will be used in town or out of town.

💰 DO I NEED TO PAY WHEN MAKING A RESERVATION?

If you pay with a credit card? No, there’s no deposit required. But if you pay cash there is a hundred-dollar deposit, only on trucks. On trailers, it’s a $60 deposit. So be sure to schedule your reservation as soon as possible.

🤔 WHAT OTHER EQUIPMENT DO I NEED FOR MY MOVE?

Consider renting additional equipment for your move; such as furniture blankets, box dollies, appliance dollies, etc.

📆 CAN I CHANGE MY RESERVATION?

Yes, but it is important that you let the U-Haul rep know as far ahead as possible.

🙄 WHAT IF THE LOCATION DOESN’T HAVE THE EQUIPMENT THAT I NEED?

Your U-Haul rep can help you find a moving truck at a different location without you having to call every single U-Haul in your area. They will help make the reservation on your behalf even if it’s in a different city.

⚠️ WHY IS INSPECTING THE TRUCK SO IMPORTANT?

If you don’t let the U-Haul dealer know about any pre-existing damages, you may be held liable even if it wasn’t your fault. A quick tip that helps me out is I get my phone, and take pictures all around the truck so I know what it looked like before.

🚨 IS IT A REQUIREMENT TO PURCHASE U-HAUL INSURANCE?

You don’t have to, but it’s strongly recommended that you do. Fixing a commercial vehicle is very expensive, and if you are involved in an accident you will be held responsible for any repairs that are needed.😱

⏳ IS THERE A CUT-OFF TIME WHEN RETURNING MY EQUIPMENT?

Yes, if you turn in your equipment after working hours you may get charged a $20 fee. However, if you download the U-Haul app, you can return the truck or equipment even after hours to avoid having to pay the after-hours fee.

Overall, following these tips can help to make your U-Haul rental experience a smooth and stress-free one. With careful planning and attention to detail, you can easily and safely transport your belongings to your new home.

☎️ (956) 724-6649 📍7100 San Bernardo Ave #103, Laredo, TX 78045
https://www.uhaul.com/Locations/Truck-Rentals-near-Laredo-TX-78045/029102/

UHaul FAQ’s

What are U-Haul's business hours?

Below are the most common U-Haul center business hours. Use the location finder for the most up-to-date and accurate hours and to find locations that offer after-hours equipment drop-off.
Centers (Company stores)
Independent dealers
Mon – Thurs 7am – 7pm (Varies)
Friday 7am – 8pm (Varies)
Saturday 7am – 7pm (Varies)
Sunday 9am – 5pm (Varies)
Check with your local independent U-Haul dealer to find the correct hours of operation.

How do I find a U-Haul near me?

Use our location finder to find a U-Haul dealer nearest you. Use the checkboxes to find a dealer that has exactly what moving supplies or services you’re looking for.

How old do I need to be to rent and/or operate equipment from U-Haul?

Customers must be 16 years of age to rent trailers and 18 years of age to rent trucks. A government-issued driver’s license is required to rent our trucks and trailers.

Do I need a special driver’s license to rent U-Haul equipment

You do not need a special driver’s license to rent U-Haul equipment. A government-issued driver’s license is required to rent our trucks and trailers. U-Haul trucks are not considered commercial vehicles. Therefore, a commercial driver’s license or special endorsement is not required. Digital licenses are not accepted.
Exception: In Quebec, you are required to have a Class 3 Driver’s License to operate our 26’ truck.

If I don’t know my exact move date, can I still get a moving quote?

If you aren’t sure of your exact move date, we recommend that you use an approximate date around the time you think you will be moving to give you a frame of reference. Rates vary based on equipment size, location, and date. Traditionally, rates are lower Sunday through Thursday. Search for a rate quote.

Why aren’t the rates for some equipment available online?

Some of our equipment, such as cargo vans, pickup trucks, and open trailers, are available for local moves only. In addition, some trailers and towing equipment may not be available because they cannot be towed by your chosen towing vehicle.
Horse Trailers are only available in a few specific markets. Please call your neighborhood U-Haul location or 1-800-GO-UHAUL (1-800-468-4285) to check availability, obtain rates, and make a reservation.

Do I need a credit card to reserve or rent U-Haul equipment?

Making a reservation online requires an American Express, Discover, Mastercard, or Visa, but you are not required to use a credit card when paying for your rental. You may pay for a rental with cash when the truck is returned.
Major credit cards are required at the time of pick up for cargo Vans and Pickup Trucks and will be authorized at that time.

Can I use a debit card to reserve or rent U-Haul equipment?

Yes, debit cards with a Visa or Mastercard logo can be used to rent U-Haul equipment.

Can I pay with my credit card and have someone else pick up the equipment?

We prefer the cardholder to be present when the equipment is picked up. If another person is picking up the equipment, they will be responsible for the equipment and have to sign the contract. They will also be required to show adequate meaningful assurance such as a credit card, driver’s license, and phone number to verify.

Why is there a hold on my credit card and why does it take 3-5 business days to be removed?

This “hold” amount will be released within 3-5 business days, depending on your financial institution. You may check with your credit card institution regarding how long it will take them to release the “hold” on your funds. Click here to send us the information we need to assist you.
When renting, you are informed of the following:
“Your credit card is being authorized for $XX. Available funds on your credit card or bank account will be reduced by this amount. Actual charges to your credit card will be determined when you return the equipment.”

If I have trouble with the equipment, what should I do?

In the event you experience problems, visit myuhaul.com and request Roadside Assistance. Service will be sent to your location and updates can be sent to your mobile device. Service is available 24/7, 365 days a year. You can also contact Roadside Assistance by calling 1-800-528-0355.

Do I need to stop at the weigh stations when driving a U-Haul truck?

The laws vary from state to state and throughout Canada. U-Haul customers moving their own household goods are typically not required to stop at weigh stations because it is not a commercial move. However, some states require that all trucks stop at the weigh stations. If in doubt, stop at the weigh station. You may want to check the rules of each state you are driving through beforehand.

What does U-Haul do with the money collected as an environmental fee?

Since 1945, the U-Haul Companies (“U-Haul”) have helped families move to a better future.
The customer money collected as an environmental fee is used to support and foster the development and maintenance of sustainable U-Haul business operations. For example, operations that directly benefit our customers include, but are not limited to, the use of aerodynamic fuel-saving truck skirts, the fuel economy gauge, CNG and propane trucks, storage re-use centers, and expanding alt-fuel propane infrastructure.
The fee also partially covers operations that indirectly benefit our customers, such as energy-efficient lighting and HVAC retrofits, waste-oil heaters, water recycling units, van-body storage units, permeable ground cover, and other water/energy-saving projects.

Where do I drop off my U-Haul equipment?

Please refer to your contract. If you have an In-Town Rental contract, this must be returned to the location you picked it up from. All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.

Is my reservation guaranteed?

Yes, confirmed reservations are guaranteed.
Reservations become confirmed under 2 circumstances:
First, when a customer is reserving online and chooses a location where the $50 guarantee badge appears, that reservation is considered confirmed.
Second, if the customer selects a location where the badge does not appear, U-Haul agrees to contact the customer a day prior to pick up to finalize the time, place, and equipment size. If this varies from the customer’s reservation preference and an acceptable alternative is not agreeable, U-Haul will make a $50 “Reservation Guarantee” payment, the reservation will be terminated, and the matter closed.
Should U-Haul, through its own fault, fail to contact the customer the day prior and be unable to meet the preferred time, place, or size, then a $50 reservation guarantee will be paid, and U-Haul will still attempt to fill the reservation.

How can I modify or cancel an existing U-Haul reservation?

If you need to cancel your reservation, please let us know by the day before your move date. You may look up a pending reservation in order to change or cancel it online or by contacting your local U-Haul representative or your pick-up location.

How do I get a copy of my receipt?

You should be given a copy of the contract at the time of reservation. This contract is your receipt. If you require another, you can look up your order.

Can I pay in full for a family member?

Yes, you can pay in full for a family member’s One-Way rental by calling our Sales and Reservations department at 1-800-468-4285 or by purchasing Gift Certificates. Gift Certificates can be used toward the rental of equipment, purchase of a trailer hitch, packing supplies, propane gas, storage, Moving Help, etc.

Are there any special business rates available for frequent/long-term rentals?

Through our business rentals program, we offer special rate schedules and/or included mileage allotments depending on business industry type or expected use.

This is a good option for both small and corporate businesses who need commercial storage, truck and cargo van rentals, and relocation services. Visit https://www.uhaul.com/Business/ to learn more.

How to Rent from U-Haul? 🚚